Payment Policy, Cancellations and Refunds

All prices are quoted in US dollars and all payments must be made in US dollars. For deposits, we accept visa, MasterCard through the Stripe platform, al procesar el pago, les enviamos una factura por cada transacción realizada, atreves de la plataforma segura de pago Stripe. Final payment of trip fare is due 45 days before departure. Travel deposits are non-refundable.

All payments made for Boreal Expedition tours, that are discounted or promotional in nature, They are not refundable either.. Acceptance of any participant is subject to receipt and review of all forms, documents and payments required. If final payments are not received by the respective due date of your trip, We reserve the right to treat your reservation as canceled in accordance with our cancellation and refund policy. We must receive written notification of your cancellation, at which time the following cancellation charges apply: • 46 or more days before departure: deposit of 100% plus an administrative fee of $250.00 por persona • 45 or less days before departure: 100 % de la tarifa del viaje No se realizan reembolsos parciales por porciones o servicios no utilizados de un viaje por cualquier motivo. Trips are sold as a package only.

All our Workshops and Tours are subject to the realities of the natural world. Although we will do everything in our power to stay on the itinerary, the circumstances that include, among other, the availability of permits, the weather, the availability of suppliers, the snow cover, river crossings, wild life, park or public land closures and wildfires may affect our itineraries. Payments are non-refundable for any itinerary changes. Boreal Expedition LLC uses a variety of concessionaires and suppliers in Iceland to facilitate our trips, included, among others, boats, charter flights, airlines, tour operators, guides and accommodation. Often, These providers operate equipment or provide services in very remote areas. We do not offer full or partial refunds or travel credits when a dealer or supplier is unable to provide service for any reason.. An example of when one of our contracted vendors is unable to provide their service could be due to weather-related issues or mechanical issues., like a boat, an airplane or vehicle that becomes inoperable. Boreal Expedition LLC will do everything possible to find another similar excursion, but often in the remote areas we travel in the options are limited. We do not offer full or partial refunds or travel credits for travel delays or interruptions.. For example, if a flight is delayed and, as a result, miss part or all of your trip, Boreal Expedition LLC is not responsible for arranging alternative activities during a delay, travel support, additional hotel stays or related expenses. Boreal Expedition reserves the right to cancel trips. Boreal Expedition is not responsible for additional expenses incurred in preparing the trip. (For example: non-refundable advance purchase air tickets, clothes, equipment, visa fees, medical expenses, etc.).

BOREAL EXPEDITION LLC is registered in the state of Florida as a travel seller. Registration number ST44202.
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